A PDF version of my resume is available here.
Education
PhD student, Library Science
Simmons University, School of Library and Information Science
Boston, MA
Master's of Science in Information Science, expected December 2018
University of Texas at Austin, School of Information
Austin, TX
Bachelor of Science in Sociology, 2014
Northeastern University
Boston, MA
Work Experience
Simmons University
Makerspace Facilitator - Boston, MA
October 2021 - Present
- Develop makerspace from ground up
- Facilitate procurement of all tools for the makerspace
- Hire and train student employees to staff the makerspace
- Plan and staff regular events in the makerspace
- Develop the physical space into an organized, welcoming, and efficient place to create
Buda Public Library
Makerspace Clerk - Buda, TX
Novemeber 2017 - January 2019
- Planned and executed between two and four makerspace programs monthly for grades K--2; 3--5; and 6+
- Assisted with programs for grades K--2; 3--5; and 6+ two to three times a week
- Ensured timely delivery of all makerspace supplies to all 22 Hays CISD schools
- Trained campus librarians to use makerspace tools
- Wrote quarterly grant reports and grant renewal application, which was awarded
- Maintained all makerspace supplies and grew the size of the makerspace
Blackbaud
Customer Support Associate - Austin, TX
April 2016 - July 2017
- Provide clients with excellent phone, chat, and email assistance and timely follow up to resolve any issues they encounter; Maintain 90% customer satisfaction
- Complete thorough testing and research of issues and bugs to improve the product
- Produce two clear and concise customer facing articles monthly detailing how to use the product
Big Brothers Big Sisters of Central Texas
Development Associate - Austin, TX
July 2014 - February 2016
- Write, edit, proofread, and coordinate submission of all grant applications and reports
- Ensure integrity of donor information using Salesforce database
- Implement improved database and technology systems to enable robust marketing and improve donor prospecting and stewardship